Following a task

Once a task is submitted, you can watch it run. What you see depends on which surface you’re working in.

In the operator console

Open the task from your tasks list to see the full detail view. It shows:

• Execution timeline — each step the workflow has reached, in order, with its status and any output. The timeline updates live as the agent moves through its plan.
• Live status — the current state of the task as a whole: planning, running, waiting for approval, done, or couldn’t complete.
• Citations — where the agent drew on approved documents, linked back to the source.
• Tool calls — a record of any external actions the agent made: which tool was called, what it was asked to do, and what it returned.

Note

The exact panels and step labels you see depend on the assistant. Different assistants have different workflows; the console reflects the steps defined for each one.

Screenshot

The task detail view in the operator console — execution timeline and tool calls — added in a later docs update.

In Employee mode

Employee mode shows plain-language status only. Open a task under My requests to see which of these four states it’s in:

Status	What it means
In progress	The agent is actively working on the task.
Waiting for approval	A step has paused for a human to review before it continues.
Done	The task completed successfully.
Couldn’t complete	The task stopped before finishing — for example, because an approval was rejected or an error occurred.

Internal step details, tool calls, and the execution timeline are not shown in Employee mode. If you need that level of detail, ask someone with console access.

Screenshot

My requests in Employee mode showing task status — added in a later docs update.

Durability

Tasks are durable. If the system restarts while a task is running, the agent resumes from its last saved checkpoint. You don’t lose progress and you don’t need to resubmit.

Approvals

If the status shows Waiting for approval, a step in the task has been paused because it carries high risk. The task will not continue until an approver makes a decision. See Risk levels & approvals and Approvals.